Contact Orbits

Orbits is built by Nemus AI, Inc. to make the daily work of running a home calmer and easier. We welcome questions from current and prospective customers, family organizers, partners, journalists, and anyone evaluating whether Orbits is a good fit for their household. Email is the best way to reach our team, and your message will be routed to the person who can help.

Product and account support

For help with the Orbits app, subscriptions, sign-in, calendar or email connections, household invitations, account deletion, or feature questions, email contact@tryorbits.com. Include the email address associated with your account and a short description of the issue, but do not send passwords, payment card details, or other secrets.

Privacy and data requests

You can use the same address to ask about Orbits' privacy practices or to request access, correction, portability, or deletion of your personal information. Please read our Privacy Policy for details about the information we collect, how it is used, and the choices available to you. We may need to verify your identity before completing an account or data request.

Partnerships, press, and general inquiries

For service-provider partnerships, integrations, press questions, or other company inquiries, email contact@tryorbits.com with a clear subject line and relevant context. Orbits does not provide emergency response. If you are dealing with an immediate safety, medical, or home emergency, contact the appropriate local emergency service or qualified professional.